Privacy Policy for Online Contact Center (OCC)

Effective Date: Jan 15 2023

Introduction At Online Contact Center (OCC), we value and respect your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website https://onlinecontactcenter.com and use our services. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information: We collect personal information such as your name and email address when you create an account or contact us for support.
Usage Data: We collect non-personal data related to your interactions with OCC, such as session information, user preferences, and device information.

How We Use Your Information

Service Provision: Your personal information is used to provide and improve our services, respond to your inquiries, and manage user registrations.
Usage Data: Helps us enhance our website's performance and tailor the user experience.

Confidentiality of Interactions All interactions with our AI assistants are confidential. OCC adheres to a strict non-disclosure policy to ensure that these interactions remain private and are not shared with any third parties.

Information Sharing

No Sale of Personal Information: We do not sell or rent your personal information to third parties.
Service Providers: We may share your information with trusted service providers who assist us in delivering our services, bound by confidentiality agreements.

Cookies and Tracking OCC uses cookies and similar technologies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.

Security We employ industry-standard security measures to protect your data, including encryption, secure servers, and round-the-clock monitoring. However, no method of transmission over the Internet is 100% secure.

Your Rights You have the right to access, correct, delete your personal information, object to processing, and request data portability. Please contact us at [email protected] to exercise these rights.

Children’s Privacy OCC is not intended for children under the age of 18, and we do not knowingly collect data from minors.

Changes to this Policy We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at help @ online contact center . com

Consent By using Online Contact Center (OCC) at https://onlinecontactcenter.com, you agree to this Privacy Policy. Please review it regularly to stay informed about our data practices.